No, I'm still not going to use it.
Feb. 15th, 2010 11:23 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
deird_ljI think I've decided that, when it comes to companies on the internet doing things:
1) they will inevitably screw up horrifically and make the world hate them (at least briefly).
2) their level of awesomeness should be decided not by whether they screw up (since that's inevitable) but by how they react to the world suddenly hating them.
Amazon generally doesn't react well. They tend to either come up with frantic excuses, or ignore the problem and hope it will go away.
Live Journal backpedals. Delicious sends you support emails instructing you in ways you can fix it yourself. Facebook ignores it. AO3 fixes it instantly, and sends you a reply telling you all about it and apologising profusely.
And Google? Screwed up this week. Many people on the internets are extremely annoyed about Buzz.
But... they reacted pretty well, really. Not brilliantly - but a very angry post has already been downgraded from a "Fuck You Google" to "Screw You Google", based on Google's response to her complaints.
So I think Google can still be considered reasonably awesome, all things considered.
1) they will inevitably screw up horrifically and make the world hate them (at least briefly).
2) their level of awesomeness should be decided not by whether they screw up (since that's inevitable) but by how they react to the world suddenly hating them.
Amazon generally doesn't react well. They tend to either come up with frantic excuses, or ignore the problem and hope it will go away.
Live Journal backpedals. Delicious sends you support emails instructing you in ways you can fix it yourself. Facebook ignores it. AO3 fixes it instantly, and sends you a reply telling you all about it and apologising profusely.
And Google? Screwed up this week. Many people on the internets are extremely annoyed about Buzz.
But... they reacted pretty well, really. Not brilliantly - but a very angry post has already been downgraded from a "Fuck You Google" to "Screw You Google", based on Google's response to her complaints.
So I think Google can still be considered reasonably awesome, all things considered.
no subject
Date: 2010-02-15 04:53 am (UTC)It's like Facebook, kinda, but done through Google.
The thing is, everyone with Gmail was signed up for it automatically, and had their "most frequent" contacts automatically friended - thus putting a number of people back in contact with abusive ex-husbands, stalkers, and similar.
Also, it used real names (which some people don't want revealed to all their email contacts) and let you see "friends of friends" (which could, for instance, let your boss see precisely who you hang out with in your spare time). And it didn't tell us it was going to do any of this.
People have been annoyed and ranty all weekend, and Google are frantically back-pedalling.
no subject
Date: 2010-02-15 04:56 am (UTC)Do you mean like the signing in to iGoogle thing, where it links iGoogle with Blogger with Youtube, etc?
Thay annoys me- if I've been using my blog, it then signs me in to iGoogle, which I don't want. Particularly odd, since my Gmail isn't the account linked to my blog.
Sometimes I just shake my head and wonder..
no subject
Date: 2010-02-15 07:21 am (UTC)